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Technical support to ESIS for improving and expanding access to health care services in India – A transition to formality - Final evaluation

eval_number:

3018

eval_title:

Technical support to ESIS for improving and expanding access to health care services in India – A transition to formality - Final evaluation

location:

region:

Asia and the Pacific

country:

India

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eval_url:

https://analyticstest.ilo.org/ievaldiscovery/eval/3018

lessons_learned:

description:

The first phase of the project did not clarify the Theory of Change (ToC). Although the mid-term evaluation recommended that a ToC be articulated, this was not completed in the duration of the project. The lack of a ToC prevented a shared vision around which the stakeholders could work together.

context:

The design reflected an urgency to respond to the labour reforms, and the perceived need to improve the performance of the largest contributory social health providing organization in India.

success:

n/a

challenges:

The lack of a ToC prevented the stakeholders from working together towards a shared vision.

administrative_issues:

The project design was of a very short duration, not recognizing the time it takes for organizational change. This might have been foreseen if a ToC had been prepared in the project design phase.

comments:

International Labour Organization, Ministry of Labour and Employment (MoLE), Employee State Insurance Corporation (ESIC), Bill and Melinda Gates Foundation (BMGF), United Nations (UN) agencies, stakeholders in the domain of social health protection, Civil Society Organizations (CSOs), Workers’ Organizations (WOs) and Enterprise and Business Member Organizations (EBMOs).

url:

https://analyticstest.ilo.org/ievaldiscovery/lessons/243754

themes:

theme:

Planning and programme design

category:

Organizational issues

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