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Change Management to achieve impact with insurance - Phase II - Final evaluation

eval_number:

3204

eval_title:

Change Management to achieve impact with insurance - Phase II - Final evaluation

location:

region:

Africa

country:

Africa - regional

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eval_url:

https://analyticstest.ilo.org/ievaldiscovery/eval/3204

lessons_learned:

description:

The use of Digital and technological platforms enhance the quality, development and distributions of the products. Technology led to more clients enrolling in products such as the Riziki Cover using a USSD platform

context:

None

success:

Availability of digital platforms

challenges:

Not all projects had good access to digital and technological platforms

administrative_issues:

N/A

comments:

The middle and low-income customer segments.

url:

https://analyticstest.ilo.org/ievaldiscovery/lessons/245396

themes:

theme:

Knowledge management

category:

Organizational issues

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